Privacy Policy
Effective date:
Who we are
RetroShine Detail is a mobile auto detailing service operating in the Chicagoland area. For questions about this policy or our data practices, contact us at RetroShineDetails@gmail.com or call (773) 920 0765.
Information we collect
- Information you provide when you book an appointment or contact us, like your name, email, phone number, address, vehicle details, preferred date and any notes.
- Newsletter information when you subscribe to receive tips or offers, which is your email address and optional preferences.
- Usage data and cookies created by your browser when you visit our site, such as IP address, device and pages visited. These may be set by our site platform and embedded services. You can control cookies in your browser settings.
How we use your information
- Provide, schedule and perform detailing services.
- Respond to inquiries and provide customer support.
- Send booking confirmations, service updates and optional marketing emails that you can unsubscribe from at any time.
- Improve our website and services, including keeping our site secure.
Sharing and disclosure
We do not sell your personal information. We share limited information with service providers that help us run our business, for example:
- Website hosting and email tools that power our site and newsletter signups.
- Scheduling provider used to manage bookings and availability.
- Payment or invoicing tools if used to process payments.
We may also disclose information if required by law or to protect our rights, users or the public.
Data retention
We keep personal information only as long as needed for the purposes described here, to meet legal obligations or resolve disputes. When no longer needed, we delete or de identify it.
Your choices
- Access and update You can request a copy of your information or ask us to correct it.
- Delete You can ask us to delete your information, subject to legal requirements.
- Marketing You can unsubscribe from promotional emails using the link in those messages.
- Cookies You can control cookies through your browser settings.
Children
Our services are intended for adults. We do not knowingly collect personal information from children.
International visitors
Our business operates in the United States and your information may be processed there.
Links and third parties
Our site may include links or embeds from third parties. Their privacy practices are governed by their own policies. We recommend reviewing those policies when you interact with those services.
Updates to this policy
We may update this policy from time to time. If we make material changes, we will post the updated policy here with a new effective date.